Terms of Service

PLEASE READ CAREFULLY. SECTION 11 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT AFFECTS YOUR LEGAL RIGHTS. BY USING THE SERVICE YOU AGREE TO THESE TERMS.

1. Definitions

For purposes of this Agreement, the following terms have the meanings set forth below:

"Agreement" means these Terms of Service, any Order Forms, and any linked policies or documents referenced herein.
"Customer Data" means any data, audio, screen content, or other information that User submits to or through the Service.
"Documentation" means user guides and help materials made available by Wizper at wizper.app/docs or equivalent.
"Effective Date" means the earlier of (a) Customer's initial access to the Service or (b) the date of first payment.
"Force Majeure Event" means any event beyond a party's reasonable control, including acts of God, government action, natural disasters, war, cyberattacks, or infrastructure failures.
"Services" means the Wizper AI productivity assistant software and any related services provided under this Agreement.
"Subscription Period" means the period for which Customer has purchased access to the Services.
"Usage Data" means diagnostic and usage-related information generated from use of the Services, including usage patterns and feature engagement.
"Users" means individuals authorized by Customer to access and use the Services.
"Wizper Materials" means all software, designs, documentation, and other content provided by Wizper in connection with the Services.

2. The Services

2.1 License Grant

Subject to the terms of this Agreement, Wizper grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the Subscription Period for Customer's internal business purposes.

2.2 Software

Wizper may make software available as part of the Services. Customer receives a limited license to download and install such software solely as necessary to use the Services. Software may update automatically.

2.3 Wizper Ownership

All rights, title, and interest in and to the Services, software, Usage Data, and Wizper Materials — including all intellectual property rights — belong exclusively to Wizper and its licensors. No rights are granted other than as expressly stated herein.

2.4 Third-Party Services

The Services may integrate with third-party tools or platforms. Wizper is not responsible for any third-party services and makes no representations regarding their functionality or security. Use of third-party services is governed by their own terms.

2.5 Beta Features

Wizper may offer features identified as "beta," "preview," or "early access." These features are provided as-is and may be discontinued at any time without notice.

3. Eligibility

You must be at least 18 years old to use Wizper. By using the Service, you represent that you meet this requirement and that all information you provide is accurate and complete. If you are accepting on behalf of a company, you represent you have authority to bind that company.

4. Customer Data

4.1 Customer Ownership

Customer retains all rights, title, and interest in and to Customer Data. Wizper claims no ownership over Customer Data.

4.2 License to Wizper

Customer grants Wizper a limited license to access, process, and use Customer Data solely as necessary to provide the Services and as described in our Privacy Policy.

4.3 No Training on Customer Data

Wizper does not use Customer Data to train AI models. Customer Data is processed transiently to generate real-time suggestions and is not retained for model improvement purposes.

5. Subscriptions & Billing

Wizper is offered on a subscription basis (monthly or annual). Payments are processed by Paddle.com, our Merchant of Record.

Subscriptions renew automatically unless cancelled before the renewal date.
Price changes will be communicated at least 30 days in advance.
All fees are non-refundable except as stated in our Refund Policy.

6. Acceptable Use

Customer agrees not to, and will not allow Users to:

Use the Services for any unlawful or unauthorized purpose.
Attempt to gain unauthorized access to any part of the Services or infrastructure.
Resell, sublicense, or redistribute the Services without written consent.
Use the Services to develop competing products or services.
Introduce malicious code, viruses, or disruptive components.
Use the Services to violate any applicable law or regulation.

7. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential or should reasonably be understood to be confidential. Confidentiality obligations survive termination of this Agreement for three (3) years.

8. Intellectual Property

All content, features, and functionality of Wizper — including software, design, trademarks, and documentation — are the exclusive property of Wizper and are protected by applicable intellectual property laws worldwide.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WIZPER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. AI-GENERATED SUGGESTIONS ARE FOR PRODUCTIVITY ASSISTANCE ONLY AND SHOULD NOT BE RELIED UPON AS PROFESSIONAL, LEGAL, OR MEDICAL ADVICE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WIZPER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION. WIZPER'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

11.1 Informal Resolution

Before initiating any formal proceeding, both parties agree to attempt to resolve any dispute informally by contacting support@wizper.co. The parties will make good-faith efforts to resolve the dispute within 30 days.

11.2 Binding Arbitration

If a dispute cannot be resolved informally, it shall be resolved by binding individual arbitration administered under the rules of the American Arbitration Association (AAA), conducted in English. The arbitrator's decision shall be final and binding.

11.3 Class Action Waiver

YOU AND WIZPER AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Opt-Out

You may opt out of the arbitration agreement within 30 days of first accepting these Terms by emailing support@wizper.co with the subject line "Arbitration Opt-Out."

11.5 Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction for claims involving intellectual property infringement or unauthorized access to the Services.

12. Termination

Either party may terminate this Agreement at any time. Wizper may suspend or terminate access immediately if Customer violates these Terms. Upon termination, all licenses shall cease and Customer must discontinue use of the Services.

13. Force Majeure

Neither party shall be liable for any delay or failure to perform resulting from a Force Majeure Event. The affected party shall notify the other promptly and resume performance as soon as reasonably practicable.

14. Changes to Terms

Wizper may update these Terms at any time. We will notify you of material changes at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

15. General

This Agreement constitutes the entire agreement between the parties regarding its subject matter. If any provision is found unenforceable, the remaining provisions remain in effect. Wizper's failure to enforce any right does not constitute a waiver.

16. Contact

For legal questions: support@wizper.co